Terms of Service

Effective Date: 1/1/2026
Business Name: JenJerCreations LLC
Website: jenjercreations.net

Welcome to JenJerCreations LLC. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully before placing an order.

1. Overview

JenJerCreations LLC (“Company,” “we,” “us,” or “our”) provides custom-designed physical products, including but not limited to mugs, t-shirts, caps, tumblers, and other personalized merchandise.

By using our website or purchasing our products, you agree to be bound by these Terms of Service (“Terms”). If you do not agree, please do not use our website.

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2. Custom Products

All products sold by JenJerCreations LLC are custom-made and created specifically for each customer based on the design, text, color, size, and other options selected at checkout.

Because our products are personalized:

• You are responsible for reviewing all design details, spelling, sizes, and colors before submitting your order.

• We are not responsible for errors approved by the customer, including typos, incorrect sizing, or design placement choices.

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3. No Returns, Refunds, or Exchanges

Due to the custom nature of our products:

ALL SALES ARE FINAL

We do not accept returns, refunds, or exchanges for:

• Incorrect size selection

• Spelling or design errors approved at checkout

• Change of mind after order is placed

• Color variations due to screen differences

However, if your item arrives damaged or defective, you must contact us within 7 days of delivery at jenjercreations@gmail.com with photos of the issue. We will review the situation and may offer a replacement at our discretion.

4. Order Approval & Production

Once your order is placed:

• Orders enter production quickly and cannot be canceled or modified.

• Production times are estimates and may vary depending on order volume, holidays, or supplier delays.

• We are not responsible for shipping carrier delays once the item has been shipped.

5. Pricing & Payments

All prices are listed in U.S. dollars unless otherwise stated.

We reserve the right to:

• Change prices at any time

• Correct pricing errors

• Cancel orders if pricing mistakes occur

Payment must be received in full before production begins.

6. Intellectual Property

All designs, graphics, logos, text, and content on this website are the property of JenJerCreations LLC and are protected by copyright and trademark laws.

You may not:

• Copy

• Reproduce

• Modify

• Sell

• Distribute

any of our designs or content without written permission.

7. Customer-Submitted Designs

If you upload or request a custom design:

• You confirm you have the legal right to use any images, logos, or text provided.

• You agree not to submit copyrighted, trademarked, or offensive material without authorization.

• JenJerCreations LLC is not responsible for intellectual property violations made by customers.

We reserve the right to refuse any design that we consider inappropriate, offensive, or illegal.

8. Product Colors & Appearance

We strive to display product colors and designs as accurately as possible. However:

• Colors may appear differently depending on your screen or device.

• Slight variations in print placement or color may occur due to the custom printing process.

These minor differences are normal and not considered defects.

9. No Warranties

All products and services are provided “AS IS” and without warranties of any kind, either express or implied.

JenJerCreations LLC disclaims all warranties, including but not limited to:

• Merchantability

• Fitness for a particular purpose

• Durability of print over time

We do not guarantee that the website will be error-free or uninterrupted.

10. Limitation of Liability

To the fullest extent permitted by law, JenJerCreations LLC shall not be liable for any:

• Indirect

• Incidental

• Consequential

• Special damages

arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the product in question.

11. Refusal of Service

We reserve the right to refuse or cancel any order for reasons including but not limited to:

• Suspected fraud

• Offensive or inappropriate designs

• Legal concerns

• Abuse toward our staff

  12. Privacy

  Your use of our website is also governed by our Privacy Policy. We respect your personal information and take reasonable steps to protect it.

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  13. Changes to These Terms

  JenJerCreations LLC may update these Terms of Service at any time. Changes will be posted on this page with an updated effective date. Continued use of the site means you accept any updates.

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  14. Governing Law

  These Terms shall be governed by and interpreted in accordance with the laws of the State of Texas, without regard to conflict of law principles.

• 15. Contact Information

  If you have any questions about these Terms, please contact us:

  JenJerCreations LLC
  
  Email: jenjercreations@gmail.com
  
  Website: jenjercreations.net